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Care & Support Local Offers

General
Barnardos Disagreement Resolution and Mediation Service
Description
This service is for parents or carers (until child is 18 years old) and young people (beyond compulsory school age and up to 25 years) in the East Riding of Yorkshire.

The Barnardo’s Disagreement Resolution and Mediation Service is a free independent service for parents/carers (until their child is 18 years old) and young people up to the age of 25.

The service offers to help to resolve disagreements about any aspect of Education, Health and Care (EHC) provision before going to appeal with the SEND tribunal.

Age
0-25 years
Health
Location and access
The service is located at the address below and can be accessed by families living in any area of the East Riding.

The service has ample car parking and there is a disabled toilet in the main building. Home visits are available if necessary and mediation meetings will take place either at our Holme on the Wolds office or at a neutral venue in the families location if this is easier and any access issues would be considered upon booking a suitable venue.

Barnardos DSI Service
Village Farm Business Centre
East Street
Holme on the Wolds
HU17 7GA

Telephone: (01430) 810139 or (0800) 012 1129        
Email: dsi@barnardos.org.uk
Access to this service
This service can be accessed by self-referral or by a relevant professional by either telephone, email or letter.
Who this service is for
This service is for parents and carers (until child is 18 years old) and young people (beyond compulsory school age and up to 25 years) in the East Riding of Yorkshire.
How we communicate with children, young people with SEND and their families
All staff are trained in Speak & Sign. DSI has other disability services so staff generally are well trained to deal with children & young people with SEND
Registered service and regulatory body
DSI is a regulated service for short breaks and is registered with the Care Quality Commission: (CQC)
Training acquired to support children and young people with SEND and their families
All mediators have received accredited Mediation training

In addition, all staff in DSI receive mandatory training in:

•    Safeguarding (Adult & child)
•    Mental Capacity Act
•    Personal/Intimate Care
•    Emergency First-Aid at Work with Paediatric and Disability Modules
•    Equality and Diversity
•    Health and Safety
•    Information sharing and  DPA

And supplementary child-specific training (where appropriate) in:

•    Administering Medication
•    Moving and Handling
•    Behaviour Management
•    Speak and Sign communication
•    Epilepsy
Any identified individual child specific training eg gastro feeding

Opening times
Monday 9.00 17.00 
Tuesday 9.00 17.00 
Wednesday 9.00 17.00 
Thursday 9.00 17.00 
Friday 9.00 17.00
Cost of service and payment options
This is a free service to families.
Contact
Contact information
Barnardos DSI Service
Village Farm Business Centre
East Street
Holme on the Wolds
HU17 7GA

Telephone: (01430) 810139 or (0800) 012 1129        
Email: dsi@barnardos.org.uk
Contacts for comments, compliments and complaints
Judith Kilvington,
Children’s Service Manager,
Barnardos DSI Service
Village Farm Business Centre
East Street
Holme on the Wolds
HU17 7GA

Tel: 01430 810139
Email: dsi@barnardos.org.uk
Information leaflets
Barnardo's Disagreement Resolution and Mediation Service Leaflet.pdf
Title Barnardo's Disagreement Resolution and Mediation Service Leaflet.pdf
Size 7.05MB
Type .pdf

There is no map available for this service
Page last updated: Wednesday, 09 August 2017