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SEND Mediation and Disagreement Resolution Services

Description

East Riding of Yorkshire Council has recently undertaken a tender process for the dispute resolution and mediation service due to our current contract with KIDs coming to an end. Following this, we now have a new provider called Collis Mediation Ltd. Their contract commenced on 1 November 2019 so anyone who wants to pursue mediation or requires any advice will need to contact Collis Mediation.

The mediation service helps parents and young people resolve disputes about Education, Health and Care (EHC) needs assessments and Plans, as well as other SEND related issues. Disagreements are usually with the local authority (LA) and sometimes with the school or college. Health and Social Services can also be involved.

Parents and young people can use Collis Mediation Ltd before making an appeal to the SEND Tribunal. Mediation is very successful and means you may not have to go to Tribunal. And if you are not happy with the outcome of mediation, you can still make an appeal.

How does mediation work?

  • Mediation is quick and informal and there is little paperwork.
  • The mediation meeting takes place somewhere near you and usually within about a month of your request.
  • Your caseworker and your mediator help you prepare for the meeting from start to finish and they will answer any questions and concerns you may have.
  • Mediators are impartial and do not take sides or tell you what to decide.
  • There is just one face-to-face mediation meeting and it takes around 2 to 3 hours with as many breaks as you may need.
  • The mediator manages the meeting and makes sure that everybody's voice is heard and that the focus remains on the needs of the child or young person.
  • The mediator ensures that everybody works together to find solutions that are in the interest of the child or young person.
  • At the end of the meeting the mediator helps put the agreements reached in writing.

The mediation agreement is signed by all present and a copy given to everybody. This forms a contract between the parties.

Contact
Dominic Collis
07715 958 290
6 Marchote Lane
Bingley
West Yorkshire
BD16 1TA
Back
Description

East Riding of Yorkshire Council has recently undertaken a tender process for the dispute resolution and mediation service due to our current contract with KIDs coming to an end. Following this, we now have a new provider called Collis Mediation Ltd. Their contract commenced on 1 November 2019 so anyone who wants to pursue mediation or requires any advice will need to contact Collis Mediation.

The mediation service helps parents and young people resolve disputes about Education, Health and Care (EHC) needs assessments and Plans, as well as other SEND related issues. Disagreements are usually with the local authority (LA) and sometimes with the school or college. Health and Social Services can also be involved.

Parents and young people can use Collis Mediation Ltd before making an appeal to the SEND Tribunal. Mediation is very successful and means you may not have to go to Tribunal. And if you are not happy with the outcome of mediation, you can still make an appeal.

How does mediation work?

  • Mediation is quick and informal and there is little paperwork.
  • The mediation meeting takes place somewhere near you and usually within about a month of your request.
  • Your caseworker and your mediator help you prepare for the meeting from start to finish and they will answer any questions and concerns you may have.
  • Mediators are impartial and do not take sides or tell you what to decide.
  • There is just one face-to-face mediation meeting and it takes around 2 to 3 hours with as many breaks as you may need.
  • The mediator manages the meeting and makes sure that everybody's voice is heard and that the focus remains on the needs of the child or young person.
  • The mediator ensures that everybody works together to find solutions that are in the interest of the child or young person.
  • At the end of the meeting the mediator helps put the agreements reached in writing.

The mediation agreement is signed by all present and a copy given to everybody. This forms a contract between the parties.

Costs

Free

Age
0-25
Who is this for?
  • Any type of disability or learning difficulty
  • Anyone with a disability or SEN, diagnosis not needed.